The SOL Promise
At SOL, every piece is designed in small, thoughtful quantities with lots of love. Because of this, all items are final sale and we don’t offer standard returns or exchanges.
Not in love with your order?
Your happiness matters to us so much. If something isn’t right, please reach out and we’ll do our best to make it right in a way that feels fair for you and SOL.
Email: shopsolthebrand@gmail.com
Please include your order number, a quick note about the issue, and photos if your item arrived damaged or incorrect.
Depending on the situation, we may offer:
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Store credit
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A replacement item (if available)
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Another thoughtful solution
Damaged or incorrect items
Please contact us within 7 days of delivery so we can take care of you.
Thank you for supporting SOL — coastal, colorful comfort made to live in.
💛💖 Live in SOL.